Information Technology Trainee
Jazan Region Municipality · General Directorate of Cybersecurity
- Supported employee IT troubleshooting and Active Directory user account management, including account creation, permissions, and password management.
- Troubleshot network connectivity using standard diagnostic tools and applied IP addressing and DHCP concepts in an environment that included VLANs.
- Completed Aman cybersecurity awareness training and studied NCA ECC-2018 controls covering access control, incident response, backups, and business continuity.
- Developed familiarity with routers, switches, wireless systems, servers, UPS systems, central storage, and backup operations.